Help center

Cashrou Support

Help with setup, paycheck routines, balances, goals and local data.

Contact support

Email the Cashrou team with a description of the issue, your iPhone model, iOS version and the steps that caused it. Do not send full account numbers, passwords, bank credentials or other unnecessary sensitive information.

Email Cashrou Support →

Where is my data stored?

The current version stores Cashrou records locally on your device. It does not use a Cashrou cloud backend or active bank connection.

How do I start a new month?

Move to an upcoming month in the Paycheck tab. Cashrou can copy the latest routine as presets while resetting bills to unpaid.

How do shared accounts work?

Mark an account as shared and set your ownership percentage. Net-worth calculations use your share rather than the full balance.

How do reimbursed bills work?

Enter the amount reimbursed by another person. Cashrou treats your share as the full bill minus the reimbursement.

How is debt payoff estimated?

Cashrou simulates payoff using your chosen method, minimum payments and available payoff budget. Results are estimates, not guarantees.

How do I erase my information?

Use Settings → Data → Erase all data. See the deletion instructions for more detail.

Does Cashrou connect to my bank?

No. Bank connectivity and Plaid-related entries in development notes are placeholders and are not active in the current version.

Is email verification real?

The current development build uses a client-side demonstration flow. A real backend email verification and login system is not yet active.

Expected response

We aim to review support messages within a reasonable business period. Response times are not guaranteed and may be longer during testing or before public launch.

Business information

XCAVAR LLC
Miami, Florida, United States
info@xcavargroup.com